The onboard ambiance is casual, with guests congregating in the lounge or on the sun deck. There is a library for quiet time, a beauty salon, a sauna, small gymnasium and a computer station from which outgoing e-mail can be sent (2.50 euros each); incoming e-mail goes to the reception desk and is printed out for the passengers.
River Queen retains its charming "riverboat" look, with an elongated prow and abundant use of woods.
All interior space on the ship is smoke free; smoking is allowed on the sun deck only.
Fares are inclusive of gratuities for onboard and onshore services, including pre- and post-cruise extensions.
Open-seating dining offers fresh regional cuisine, with wine available for purchase. Dress is resort casual with the exception of the Captain's Gala and other occasional "formal" events, which on this vessel means jacket and tie for men, cocktail attire for women.
Unlike the earlier and later ships in the fleet, staterooms on these vessels have no windows that open, with the exception of those in the ship's French balcony accommodations. The cabins are well-equipped, with flat-screen televisions, DVD players, international direct telephone service (outbound only), air conditioning, hotel-style beds, two armchairs and a coffee table. Standard staterooms measure 151 square ft.; suites have an additional 65 square ft. of living space, and suite guests get additional amenities such as slippers, sparkling wine and fresh fruit.